What's the status?
This post was first run in 2009. It is being re-run with minor updates to reflect services that have changed.
----------------
Technology doesn't always have to be super complicated. Sometimes the best technology projects are very simple. A great example of this is the SCLS status wiki. This web page allows you to see which SCLS technology services have known issues in almost real time. You can view this page from any computer, that's right any computer! (not just a PC on the SCLS network)
Here is a list of some of the SCLS technology services that might have updates on the SCLS status wiki:
- Koha
- Library Online
- SCLS network
- Web services
- OverDrive and other online resources
The first one will be before you knew about the SCLS status wiki and the second after you started using the SCLS status wiki.
You are sitting at your desk and a coworker says they can't access OverDrive. You spring into action...
...and in a panic you sprint towards the nearest computer, but on the way you trip and twist your ankle. Down but not out, you crawl to the computer and see that OverDrive is indeed not working. With tears in your eyes, you fumble for the phone and call the Help Desk. After all that, you get a busy signal because everyone else is calling at the same time. Battered and broken, you sit on the floor defeated.
...and calmly open your Internet browser, navigate to the SCLS status wiki see that OverDrive is down. You also see that SCLS staff are working quickly to resolve the problem. Relaxed and comfortable, you sip on your morning coffee and realize what a beautiful day it is.
Can you really afford not to check the SCLS status wiki?