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Videoconferencing – how to improve your experience

Video-conferenceWhether you are using Zoom, BlueJeans, GoToMeeting, or any number of other products, videoconferencing has become a part of our everyday lives.  I don’t know about you, but I found it a little disorienting switching from in-person meetings to videoconferencing exclusively in response to the COVID-19 pandemic.  After over a month of conducting professional meetings online, I have found some tips that may help you improve your videoconferencing experience. 

  1. Test your hardware and internet connection before the meeting is about to start. Troubleshooting is difficult during a meeting and it’s better to spend some time getting used to the software before you have your first meeting.
  2. Mute yourself if you are not speaking. Background noise is often magnified by microphones and it can be disruptive to other participants.  Know how to use the mute button before the meeting starts and only unmute yourself when you plan to speak. 
  3. Use the chat feature for questions. This is especially helpful for larger groups.  This way participants can still ask questions as they come to them, but you can wait until there is an opening to answer them.
  4. Assign roles for your meeting. Assign a meeting leader that will display the agenda and keep the group on task during the meeting.  Assign another person to monitor the chat in case participants have questions or trouble during the meeting.  It is also very useful to assign a notetaker so an accurate record is kept of the discussion.     
  5. Know when videoconferencing is appropriate. Is this a topic that could be handled more easily by using email, Slack, or another venue?  Do you need to use video?  The video portion often uses up a lot of bandwidth and it can lead to individuals having problems accessing the meeting. 
  6. Present yourself well. If a video meeting is necessary, remember to dress appropriately and smile.  You want to appear just as professional as if you were in person.  You should also pick a well-lit area so that other participants can see you. 

What other tips do you find useful when videoconferencing?  Please share in the comments!

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