Help me beef up the OverDrive Kindle Help FAQ!

We've added a page for Kindle Help to the WI Digital Book Center FAQ wiki. It includes a video from OverDrive showing the Kindle checkout process, a step-by-step description (including screen shots), and some frequently asked questions. I know many libraries are getting questions about Kindle books, so this resource is intended to be shared with patrons and library staff.

Please take a look at the Kindle Help FAQ. Which questions are patrons asking most frequently at your library? Which answers would make this a better resource? If you have suggestions, please let me know in the comments!