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Clear the Cache

What's in your wallet? If you have ever had a web page load out-of- date material or not work correctly for you and ended up calling the Help Desk with the problem, chances are you were told to clear your browser’s cache. What are you really being asked to do?

Let’s step back for a second and review what your browser’s cache is and how it affects your browsing. Wikipedia states "In computer science, a cache (pronounced / kash) is a component that improves performance by transparently storing data such that future requests for that data can be served faster. “ Or in my terms, “cache is a record of sites you’ve been to that your browser saves to speed up your web browsing. If you revisit a page that your browser has a copy of, it will be loaded from the local copy, making the page display faster."

Why is it we ask you to clear your cache? Pages on the Web might have changed since being stored on your computer or you may want to clear any sensitive information you may have entered while on the Web.

Here are the steps involved in clearing the cache.

Microsoft Internet Explorer 7.0
  1. Click Tools in the upper toolbar or click on the Tools icon.
  2. Click Internet Options to open Internet Properties.
  3. Click the General tab
  4. Click Delete under "Browsing History".
  5. Click Delete Files under "Temporary Internet Files".
  6. Click Yes on the Delete Files dialog box.
  7. Click Close and then OK.
Mozilla Firefox 3.5 - 3.6
  1. Click Tools in the upper toolbar and select Clear Recent History.
  2. Select the Time Range to clear (drop-down menu). - Select Everything to clear all cache.
  3. Click Details to choose what history elements to clear. - e.g. cache and cookies
  4. Click the Clear Now button.
  5. Exit and re-launch the browser.

A quicker way to clear the cache for just the page you are on is to hold the shift key down and click the refresh button on your browser. If that doesn’t solve your problem then follow the steps above to clear the whole cache.

Once you do this you should notice your browser displaying fresh content and running much faster.

If you want to get rid of some of the other kind of cash, like in the picture, you can send it to me. Nothing bigger than $100’s please, or people will start asking questions.


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