For many years now we have provided the Workstation Status Reports to libraries as a reference for the status of their PCs. If you have viewed them recently you might notice they look a little different now. This is because we purchased new help desk and inventory software called SolarWinds. The staff here have been testing it out and configuring it to roll out later this year. We have already fully migrated over to the inventory side of it. The new software has already been great to work with and keep track of devices.
The main change between the old reports and the new one is the color coding is gone. The same information is still there, just presented a little differently. The "Warranty status" column will note either 'expired' or 'not expired'. PCs that say 'expired' should be planned to replaced soon. As a recap most Dell warranties we purchase with new PCs is 3 years. The SCLS guidelines are to replace PCs between 3-5 years. To see a date when the Dell warranties expire please check the "Warranty End Date" column as that tells you too.
The main Workstation Status Report I run for the libraries is the same for each site. However, if you need more information or a custom report I can run those as well. Please send me an email with those requests or if you have any questions about your PCS.
Emily
