PC support from SCLS Technology services is active the moment you order a PC (cradle) to the moment it is discarded (grave). We provide a full slate of services which are listed here.
In 2014, libraries agreed to a change in the way fees are charged. Beginning in 2015, SCLS charges a flat fee of $250 per PC or laptop that we support. If a PC or laptop was already supported by us in 2014, the fee was included in the Technology support bills that were recently sent out. Libraries also agreed that "Additional PCs, not included in the previous year’s count, will be charged a prorated PC maintenance fee for the remainder of the year in which they are purchased." Beginning in 2015, SCLS will pro-rate the maintenance of PCs not previously supported by SCLS, based on the next full month after the PC is ordered (so if ordered in January, you will be charged $229). The fee will be added to your invoice.
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