Originally presented Wednesday, June 24, 2009 with Stef Morrill, SCLS and Beth Carpenter, OWLS
Join Beth and Stef and learn about screencasting: what it is, why you should consider creating some, tools and resources to get you started, along with tips to keep in mind when recording. These brief video tutorials are a fantastic way to empower your customers by providing training on demand in a popular, easily accessible format.
Recording is no longer available (6/28/13)