Guest post by Kerri.
As you may know, we had been having problems with the selfchecks since Go-Live (sometimes intermittent, and at times almost constant!). What you may not know is that intermittent problems are the worst kind to diagnose (give me something that just flat-out doesn't work any day!). This makes us extra glad to report that we think the issues have been resolved!
LibLime created and implemented a patch late Tuesday and ITG sent documentation (for additional local-to-the-self-check tweaks) to all self check libraries. Libraries with ITG selfchecks need to either apply the ITG settings changes themselves, or contact ITG for assistance.
Vicki has been sending out periodic updates to the link-selfcheck email list, and Pat sent out details about "the fix" to the list. If your library has a selfcheck and you are interested in the issues and updates related to selfchecks, please subscribe!
If you weren't on the list and need information about "the fix", please contact the Tech Help Desk.