Past practice for entering more than one email addresses in the Primary email field was to place a comma or a semicolon between the addresses. This has been a very useful tool for parents/guardians to (also) receive email notices that their children/guarantees receive, as well as other types of situations where more than one email address is provided for a patron record.
Oregon Library discovered that if a semicolon is used to separate addresses, the address after a semicolon will not receive the email notices.
This was confirmed and reported to LibLime, who stated that we should ONLY be using commas to separate email addresses.
Please inform all of your staff that create/edit patron records that if they are asked to place multiple email addresses in a Primary email field, to ONLY use a comma to separate the addresses.
There were 71 patron records in our database that were using the semicolon, LibLime has replaced all of those semicolons with commas.
In March 2020, we temporarily changed our Help Desk number to better provide support while working remotely. On Monday, November 29, we will switch back to our original Help Desk number and add a new toll-free option:
(855) 583-2148 (toll-free)
Your library will be receiving updated "SCLS Technology & ILS Support" cards in Delivery. Please review and share this information with all staff at your library and be sure to recycle the old, outdated “SCLS Technology & ILS Support” cards.
As a reminder, the SCLS Help Desk is available Monday through Friday, 8:30am until 5pm. Issues can be submitted by phone, Help Desk portal, or email. After-hours support for urgent system-wide or building-wide issues will continue to be provided using the after-hours support phone number.
The SCLS Help Desk is a service for library staff only. Contact and support details can be found here: https://www.scls.info/technology/help.html. Please do not share this contact information with library patrons.
There is a bug affecting this setting in Bibliovation version 6.2 (Production). The algorithm for this setting is incorrectly calculating from the item’s Checkin date rather than the Hold (Placed) Date. That means that some materials checked in, which should stay at your library to fill a patron’s hold, will leave your library to fill the oldest active hold in the Holds Queue.
The fix for this bug has been tested and confirmed fixed in the 7.0 version of Bibliovation, currently in our Sandbox. We hope to upgrade Production to that version in December.
For more information about the Reduced Transportation Holds settings, please read the Circulation Manual, Section IX Placing and Managing Holds, Part I Reduced Transportation Holds (aka RTH).
10/27/2021 3,956 bibliographic records were newly cataloged and/or updated in the database between 9/30/2021 and 10/26/2021.
10/27/2021 19,312 items and 2,942 bibliographic records (with only withdrawn items attached) were deleted in the monthly batch deletion of withdrawn items.
10/27/2021 1,777 bibliographic records with no items attached (that were created before 7/1/21) were deleted from the database.
10/22/2021 The registration is open for the Circulation User Group on December 16 from 1 - 3 pm. Register online.
10/21/2021 The registration is open for the GetIt Acquisitions User Group on December 14 from 10 - 11:30 am. Register online.
10/21/2021 The registration is open for the Discovery Layer User Group on December 8 from 9 - 10:30 am. Register online.
10/19/2021 The minutes and ILS Report for the October 6 ILS Committee Meeting can be found online.
10/15/2021 The Linking User Group is scheduled for December 9 from 1 - 2:30 pm via phone/videoconference. Please register online.
10/15/2021 The Serials User Group is scheduled for December 1 from 1 - 2:30 pm via phone/videoconference. Please register online.
10/8/2021 In October 2021 the FCC is mandating that telephone companies require customers to enter 10-digit phone numbers. Please read the LINKcat News blog post for more details. As of 10/8/2021, over half of the records sent to libraries for clean-up have been updated (469 records out of 804) and staff are still working on the project. Thanks to everyone for your diligence!
10/8/2021 The Patron Categories "Limited Use" and "Limited Use-Juvenile" have had their enrollment periods changed to 12 months. Please read the LINKcat News blog post for more details.
As of October 2021, the FCC is mandating Wisconsin phone companies to require customers to enter a 10-digit phone number to make calls. This means that all phone numbers entered in the Bibliovation database should be entered with the area code and correct formatting.
Both of the Talking Tech services, phone hold notices and text hold notices, will require the area code and correct formatting to successfully deliver notices.
Format for data placed in the phone number field(s):
For "regular" phone numbers, the format is xxx-xxx-xxxx. Use hyphens, not parentheses.
For text message phone numbers, the format is T1-xxx-xxx-xxxx
Please do not enter 000-000-0000 or a Note to indicate that a patron has not provided a phone number. Leave the field(s) blank if that is the case.
At their September 14, 2021 meeting, the Circulation Services Subcommittee recommended that the enrollment period for the Limited Use [LU] and the Limited Use-Juvenile [LUJ] be changed to 12 months. The ILS Committee approved the recommendation at their October 6, 2021 meeting.
All new patron records created with these patron categories will have this enrollment period set automatically. Patron records with these categories that are renewed will have a new, 12 month expiration date based on the date of renewal. Libraries that would prefer a shorter enrollment period can set the expiration date manually to comply with their local library policies.
We are pleased to announce that there will be an update to Bibliovation starting at 9pm on Monday, August 23, 2021. The upgrade does not require system downtime. This release 6.02.14 includes fixes to GetIt Acquisitions. See the Release Notes for a full list of issues addressed in this upgrade.
This upgrade includes critical fixes to GetIt Acquisitions for problems caused by the July Bibliovation and GetIt server moves. As we learned with past upgrades and patches, we may experience unexpected results following the upgrade. We may also discover new problems. We will use the Known Problems page to document any post upgrade problems. After the upgrade, please clear your browser cache before using GetIt Acquisitions and Bibliovation.
We are pleased to announce that there will be an update to Bibliovation that will take place before 7am on Tuesday, August 10, 2021. The upgrade does not require system downtime, but there may be a brief interruption when services are restarted. If possible, please delay Bibliovation work until after 7am on Tuesday, August 10. This release (6.02.13) includes fixes to Circulation and Reports. See the Release Notes for a full list of issues addressed in this upgrade.
This upgrade includes fixes that have been tested by SCLS staff. To the best of everyone’s assessment, the fixes are working well and any bugs identified during testing have been fixed. However, as we learned with past upgrades and patches, we may experience unexpected results following the upgrade. We may also discover new problems. We will use the Known Problems page to document any post upgrade problems. After the upgrade, please clear your browser cache before using Bibliovation on Tuesday morning (August 10).