Know More

Compassionate Accountability: Resources to Help Library Staff

As libraries are working on their re-opening plans, one of the questions that has come up is how staff can best de-escalate challenging situations that may arise. Dealing with challenging behavior or situations isn't new in libraries. Our new reality, though, is bringing new worries into the mix. While I don't have all the answers for you, I wanted to share some resources for you and your staff.

First, SCLS is hosting a webinar on June 11 from 10 - 11:30 a.m. called Compassionate Accountability: Dealing with Problem Behaviors in the Library. In this webinar, Emily Rogers and Karla Giraldez from Brown County Library, will explore ways that library staff can explain changes to library services and enforce existing and new guidelines. Register here! if you're not able to attend live, the webinar will be recorded. (Updated 7/31/2020 with link to the recording)

Next, all Wisconsin library staff - including SCLS - have access to Ryan Dowd's Librarian's Guide to Homelessness online training. The Core Training is especially helpful in working with all patrons, not only those who are experiencing homelessness. In addition to the Core Training, there are 8 additional one hour webinars on a variety of topics. If you have any trouble accessing the training, please contact Jean.

There are several recorded webinars that are about security, safety, and service in the library:

• Dealing with Challenging Patrons: Safety and Security in our Libraries (Wild Wisconsin 2017)- slides, recording
• Teaching Patrons to be Successful in the Library (Wild Wisconsin 2017) - slides, recording
• Hospitality in the Library (Wild Wisconsin 2016) - recording
• Defusing Tense Situations and Setting Effective Limits (WLA 2019 recorded presentation) - recording

And, finally, Reb Kilde with the IFLS Library System recently wrote a post called The Big Mask Ask: Can you really make anybody wear a mask?  In addition to great information about using empathy to encourage compliance with library guidelines, she's created a couple of great posters to use in the library and includes instructions on how to make them yourself. Thanks Reb!

If you have other resources to share, let me know in the comments.

 

Know More about Decluttering & Organizing

Originally presented January 31, 2014 with Jean Anderson & Shawn Brommer, SCLS presenting.

Librarians are great at organizing our collections. What about our offices? Our files - both print and electronic? Jean & shawn will share organizing and decluttering tips to start off 2014 clutter-free.

Slides

Recording

 March's episode is scheduled for March 28 at 9 a.m. and we'll be talking about Revitalizing your Friends Groups. Register here!

Mapping Wisconsin Communities

Interested in GIS (Geographic Information Systems)?  Check out Mapping Wisconsin Communities, a workshop being offered by New Urban Research.  These one day programs are being held in Madison on April 14 and 15th at the UW Madison Campus.  Topics for the day include: Creating Thematic Maps; Address Mapping, and Download Map Census & American Community Survey data.  Registration fee is $495 (CE Grant funds may be used towards the fee).

SirsiDynix Institute

Good Afternoon!

The SirsiDynix Institute offers one hour, free, professional development seminars. Upcoming topics include: social bookmarking, updating your resume, and roving reference services.  Attend these seminars right from your desk - even on LINK machines.  Check with Automation staff at least ONE WEEK prior to the program to ensure your computer meets the minimum requirements for attending the session.  Registration with SirsiDynix is required to attend. 

I've attended a couple of these seminars and they've been very interesting.  If you can't attend in person, the seminars are archived on the SirsiDynix web site so you can view them after the program airs.
 

AV Collection Development

If you're a regular reader of the Librarian in Black blog, you've already seen this post.  If not, check out the Multimedia Librarian posting from August 21, 2007 and then try out the wiki.  Also, if you don't already, I highly recommend subscribing to the Librarian in Black blog - it's a good one!

Welcome

Welcome to the launch of SCLS "Know More" Continuing Education blog.  My name is Jean and I'll be your guide ... 

My goal with this blog is to bring you current CE opportunities from SCLS and beyond.  I'll include new additions to the SCLS Professional Collection, information about courses, seminars, and workshops, and much more. 

I'll try not to inundate you with blog postings, but will include items that I think will be of interest and use to SCLS member library staff.  If you have questions, comments, or suggestions, please feel free to leave a comment.