WPLC has scheduled two OverDrive training sessions for library staff:
OverDrive Training for Library Staff (not patrons)
Tuesday, February 10, 9:00 a.m. to 10:30 a.m.
This training is especially designed for first time users, those new to the OverDrive service, or those wanting a refresher course. Topics include searching for titles, checking out, placing holds, downloading titles, material formats, plus more.
Patron Assistance on OverDrive
Tuesday, March 3, 9:00 a.m. - 10:00 a.m.
This workshop is for library staff (not patrons) and is a great follow
up to the introductory workshop, Digital Library 101, which is
scheduled for February 10th. Staff should have a basic understanding of
how to use the OverDrive service (such as how to place a hold, how to
check out, how to log into your account) in preparation for taking the
Patron Assistance training. The OverDrive trainer will share
troubleshooting techniques for common problems.
A computer with Internet access and a telephone are all that are required to participate. No registration is necessary. Connection instructions will be sent closer to the date.
Let me know if you have any questions! I'll post more information here as I receive it.
