Suspend Holds Now Available

One of the most common complaints that I hear about Wisconsin's Digital Library is that patrons can't suspend their holds. And, it never fails that all their holds become available at the same time or while they're on vacation. The wait is over - patrons can now suspend their holds!

SuspendHoldsWhen a patron clicks on the drop-down menu next to Options, they'll see four options: Edit email address; Suspend hold; Auto checkout; and Remove hold.

HoldOptions

Patrons can suspend their holds for 7, 14, 21, 28, 60 or 90 days. During the suspension, the patron's position in the hold queue will continue to advance.

Another cool feature is Auto Checkout. If a patron uses this feature, when a title on hold becomes available it will automatically be checked out to them. No more missing the 72 hour window for checking out your holds! When a patron places a hold, the option to auto-checkout the title can be set. Patrons can also change this setting by accessing their holds list.

You can read more about these and other features released this past Monday on the WPLC blog.

OverDrive Settings & Samples

OverDriveSettings2If you've logged into Wisconsin's Digital Library recently, you may have noticed two additional items in your Settings tab: Maturity Levels and Cover Images. As our collection continues to grow, you can decide what results you want to see. By using the drop down menus, you can change your settings to limit your results to what you want. In the image above, the limits are set to view everything from Juvenile to Adult.

The other setting you can now change relates to the cover images. The default setting is "No" so adult cover images are replaced with a basic cover. If you're not logged into Wisconsin's Digital Library, adult titles are displayed with the basic cover. 

If you change setting, be sure to click save before leaving the page!

OverDrive announced at this year's ALA Conference (and in a recent blog post) that librares can embed samples of ebook and audiobook titles into their websites. As an example, I embedded a sample of a book that I'll be reading & reviewing for this year's Notable Books Marathon at the WLA Conference. Happy Reading!

 

New OverDrive Account

OverDriveAccountIn late April, OverDrive released the latest version of the OverDrive App which includes a new feature - the OverDrive Account.

Why, you may ask, would I want another account? If your patrons want to sync their progress and bookmarks across multiple devices, this is the way to do it in OverDrive. I tested this out last week and here's what I found out.

In order for this to work, the title needs to be downloaded onto all devices and you need to be signed into your account. In my example, I used my iPhone and iPad mini. I downloaded and started reading on my iPad. Then, I opened the OverDrive app on my phone, signed into my account, downloaded the title and this is the message I received. When I tapped Yes, I was taken to the page I left off at on my iPad.

In addition to syncing, having an account will save you time in a few ways. Patrons are continually getting a new device or phone. If they have an OverDrive account, all they need to do after they download the OverDrive App is to sign in and any libraries and saved searches will be there. In addition, OverDrive will automatically activate your new device with Adobe Digital Editions. That, in itself, is quite the timesaver. Patrons can have up to six devices synced with their account and activated with the same Adobe ID.

You can find more information about this new feature on the OverDrive Help page. And, this account doesn't replace the need for a library card to check out titles from Wisconsin's Digital Library.

 

OverDrive News & Training

OverDriveIconBruce Smith at WiLS reported on Monday about some changes that happened to Wisconsin's Digital Library yesterday. First, OverDrive Help has been updated and is very streamlined. Take a couple minutes to check it out. It's very easy to use! Second, you'll  notice that Featured Collections has moved to the left hand column to better highlight these collections. 

For those of you who use Reports in OverDrive's Marketplace, you'll be pleased to know that there is new training available. OverDrive reported yesterday that there are four new training modules that will cover Collection Usage, Website & User Statistics, Purchases & Subscriptions and Exporting Reports. The ones most applicable to most SCLS libraries will be Collection Usage & Website & User Statistics. You can find the training at OverDrive's Learning Center

In last week's Online Update, there is an article about OverDrive Support training. For those of you who are on the front lines in providing OverDrive support to your patrons, I'll be starting a 5 week online course on April 21 (register here). The course, created by WiLS, is designed to help the transition from WiLS providing direct patron support via email to libraries providing that support. The transition will take place on June 2.

OverDrive Audio Updates & Changes

If you're a regular audiobook listener through Wisconsin's Digital Library like me, there are some changes you should Listeningknow about.

There have always been two audio formats available: WMA (Windows Media Audio) and MP3. There are more WMA titles than MP3 (over 12,400 and 8,500 respectively). OverDrive recently announced they will be discontinuing the sale of WMA titles and at some point in the future, the only audio format will be MP3. For people like me, who regulary use the OverDrive Media Console on my home computer to transfer and convert WMA titles onto my iPhone, the transfer process should be easier.

Speaking of OverDrive Media Console, OverDrive recently released Version 3.3 for Windows. It includes a few design changes, but no major changes for us regular users.

Also updated was OMC 3 for Windows 8. This is available in the Windows Store. OverDrive created a training module to help library staff with the changes in OMC for Windows 8. You can view it here on the Learning Center. You'll find it under Products and Services.

Image from MorgueFile.

 

Renewing OverDrive Titles & Library Reads

I recently trained staff from the Belleville and Albany libraries on Wisconsin's Digital Library (OverDrive). I've been training on OverDrive for a long time and I learn something new every time. This time I found out about a new feature available in our Digital Library. Check this out - and renew it, too!

ODRenew
We've been waiting a long time for this feature and I'm sure your patrons will love it!

Library_reads_logo_websiteAnd, finally, a quick plug for LibraryReads: the top ten books published this month that librarians across the country love. As library staff, you can participate. Check out the "For Library Staff" tab and start nominating books!  P.S. December's list  was released today and I think you should check out the review for The Supreme Macaroni Company: a Novel by Adriana Trigiani!

 

 

 

OverDrive: Next Generation Basics

 

There have been lots of changes to Wisconsin's Digital Library over the last few months - including the recently updated OverDrive app.

DigitalLibrary

OverDrive is hosting several FREE live webinars during the month of September. Here's the schedule:

All the sessions are 60 minutes long and will be recorded. More information on the sessions can be found here.  The recorded sessions and other resources can be found on OverDrive's Learning Center.               

Happy Learning!

New OverDrive Media Console app for Android & iPhone

OMC_logo[1]OverDrive recently released the new OverDrive Media Console 3.0 app for Android & iPhone. Look for the redesigned interface and a few new features:

  • Syncing bookmarks & reading progress across devices
  • Variable speed playback for audiobooks on iOS
  • Prompts for first time users to add libraries and get books

To get familiar with the new features, a recorded webinar (30 min.) and slides are available on OverDrive's Learning Center. OverDrive Help and the video series for Android and iOS are also updated with information about the new version, so patrons have resources available to them as well.

OverDrive Media Console mobile app update coming

OverDrive will release an updated version of the OverDrive Media Console (OMC) mobile app for iOS and Android (v2.6.5) on Tuesday, May 29. You can find a summary of the release details in this WPLC blog post —please review and distribute in advance to ensure your support staff are prepared for the changes!

OverDrive How-To Guides

OverDrive recently announced that new How-To Guides are now available. The device specific guides are available for Android, iOS (iPad, iPhone and iPod Touch), Kindle Fire and that more are coming soon.

In the meantime, Jim Ramsey from Middleton Public Library created instructions for use with patrons and they are available for you to use in your library. You can find the links to the documents in this previous TechBits post, Notes on OverDrive: The Next Generation

BadgerLearn

 

And, don't forget about BadgerLearn. In addition to OverDrive training materials, you can find many other archived webinars, tutorials, handouts, and much more.