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Focused Inbox

A few months ago Microsoft implemented the Focused Inbox in the Office 365 Email, or Outlook on the Web.  Microsoft's secret algorithms decide which emails are the most important to you and directs them to the Focused Inbox.  The rest are directed to the "Other" portion of your Inbox.  Personally, I like the Focused Inbox.  It is doing a pretty good job of deciding what emails I actually read and displaying them in the Focused section.  I have had a few co-workers ask me how to turn this feature off.  They prefer to have a single Inbox, mostly because it means they don't have to switch back-and-forth between the two Inboxes.  You can also turn off this feature by following the instructions below.

  1. Click the Settings gear at the upper-right
  2. Click Mail beneath the "Your app settings" heading
  3. In the Layout section, click Focused Inbox
  4. Select Don't sort messages
  5. Click Save
Inbox Before


Inbox After

It's also a good idea to train your Focused Inbox if you do keep it.  If you see mail going to the wrong Inbox, right-click the email and select (Always) move to Focused Inbox or (Always) move to Other Inbox.


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