Simple surveying about technology needs
If you want to ask your community about the technology services they use and need, Impact Survey could be the tool for you!
- asks patrons about how they use library technology services like public computers, wireless networks, online resources, and digital training
- helps gather information about how to improve those services to enable better patron outcomes
- analyzes the data from the patrons' survey responses and creates a variety of easy-to-read reports that present the results in text, charts, and graphs in a variety of documents and appropriate for a variety of audiences
What is Impact Survey?
"The Impact Survey is an online survey tool designed specifically for public libraries that want to better understand their communities and how people use their public technology resources and services. Written and validated by research staff at the University of Washington Information School, the Impact Survey is designed to quickly and easily provide busy librarians with useful data on how their patrons use library technology services. The program saves libraries the time and costs associated with writing, programming, analyzing, and reporting an in-house survey."