Guest Post: Penguin Group Kindle books from OverDrive don't work with the Kindle app
This guest post is from Sarah Carlson, Reference Librarian at Stoughton Public Library.
I have had a few interactions with patrons over the last couple days regarding OverDrive and the Kindle app. In a nutshell, if you have an iPad, or other device on which you are running the Kindle app, and you don't own a Kindle device, you will run into problems downloading books published by Penguin Group. Penguin has now made it so in order to transfer their books via OverDrive you need to connect your Kindle to a PC and transfer via USB cable. When you are taken to the Amazon page, where usually you just hit "Get library book," it now gives you a message something to this effect.
You can tell when you are browsing the books who the publishing company is, but the publisher is not mentioned in your list of "checked out" items. It is also hard to look the books up in Amazon to find the publisher because it gives specific imprints and might not say "Penguin Group." So, it is best to either steer clear of these while browsing for your books in OverDrive if you are using a tablet or PC that has the Kindle app -or- download the free OverDrive app and then choose the EPUB or PDF version and read with the OverDrive app. FYI there is no way for SCLS or OverDrive to change a Kindle copy to a EPUB/PDF once a patron has it checked out. OverDrive Support recommends returning the title and placing a new hold on the EPUB/PDF format.