I'm sure a lot of you have a PC at home and that you use it in part to send and receive email and to surf the Internet. This means that your PC can be exposed to any number of viruses, trojans, malware or root kits. Hopefully you have some antivirus software installed on your PC to catch these "baddies" before they get installed. If you're unlucky enough to have been infected you know what problems and hassles they can cause. If you're one of these people then let me offer some advice that may solve your problem.
If you're infected, your antivirus software may be turned off or disabled and you need some other way to disinfect your home PC. Here are some products that will assist you in disinfecting your home PC:
- Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software.
- Bitdefender's QuickScan is an online scanner that uses in-the-cloud scanning to detect malware running on a PC, usually in less than 60 seconds.
- Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.
- If you get a root kit then an excellent tool to use is Kaspersky's TDSSKiller. This program is portable and can be run from a flash drive. A rootkit is a program (or set of programs), that hides its presence or the presence of another program(virus, spyware, etc.) on a PC thus making them almost undetectable by common spyware blockers, antivirus and anti-malware software. A rootkit can get to a computer using various ways. The most common way is through some trojan horse or some suspicious e-mail attachment. Also surfing the web may result in installation of a rootkit, for example when "special" plugin (pretending to be legitimate) is needed to correctly view some webpage.
- Microsoft's Malicious Software Removal Tool will check for infections and remove then if found. This tool comes with the other Windows updates, so hopefully your PC is up-to-date on its Windows updates. Please note though that the version of the tool delivered by Microsoft Update and is run by Windows Update in the background will report if any malware infections are found. To run this tool more than once a month, you will need to use the version that is found here.
Hopefully these tools will be enough to combat any "baddie" that finds their way onto your home PC.
For your LINK staff PC we run a product called Sophos Endpoint Security and Control. This product is updated many times a day for LINK staff PCs and during the overnight processing for your LINK patron PCs. Even with this software I still receive a few calls about an infected PC. I've seen this a happen some when staff are surfing the web and they get a popup that says that they are infected. They click on it and then get infected. To read more about these fake virus alerts check out this article. If you see one of these fake virus alerts or you think your PC is infected please give me a call at the Help Desk.