What You Need to Know about Heartbleed.

Heartbleed

So, by now, I'm sure pretty much all of you have heard about the Heartbleed bug, and you're probably wondering to yourself, "How does this affect me?". I'm here to attempt an answer to that question.

First off, What is Heartbleed?  Heartbleed is a software bug in a program called OpenSSL.  OpenSSL is used by web servers to manage secure, encrypted, web communications.  One feature of OpenSSL is to keep your secure connection active through times of inactivity by sending and responding to "heartbeats".  A heartbeat is a small message that is sent at regular intervals to the server and the server then responds by sending the message back. The message includes 2 parts: the message (a string of characters) and the length (a value matching the number of characters in the message).  The problem is that, until recently, OpenSSL wasn't verifying that the number in the length was the actual true length of the message.  So if you sent a heartbeat with a really small message and a really big length, the server would send you back the message plus any data that was stored in memory just after where your message was stored; which could have included, potentially, your username and password.

Here's a list of popular online services and whether they were vulnerable and whether you should consider changing your password.

As far as we know, no SCLS-hosted services are affected by Heartbleed, as we are not currently using OpenSSL for secure connections. Some services we use, such as SurveyMonkey, were affected and we have changed our login information for those cases.

Real time malware map

Seems like not a week goes by anymore without hearing about some new virus, Trojan or Kasglobeother bit of malware attacking PCs.  But have you ever wondered what these attacks look like?

Kaspersky has released an interactive map of malware.  They’ve taken their data and plotted it out on globe so you can see the various threats and where they’re coming from in real time.  Leave the map alone and it will spin on it’s own and show you a country.  Using your mouse you can spin the globe and take a look at where the attacks are heaviest.  If you click on each country, you can get statistics on how many attacks have happened so far that day and a global ranking of each country.  

The map can be found at: http://cybermap.kaspersky.com/  (The map seems to work best in Chrome)

Creating a live web link in an Adobe Acrobat pdf document

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This trick allows your audience to easily reference another url/document from an Adobe Acrobat pdf file.  This will not work in Adobe Reader.

  1. Open your pdf document in Adobe Acrobat.
  2. Click on “Tools” in the Toolbar, located in the upper right-hand corner.
  3. Select the “Content” section.
  4. Under the “Add or Edit Interactive” Section, select “Link.”  (Your icon will turn to a plus sign.) 
  5. Click and drag the cursor to highlight the text where you want to insert the web link.
  6. A pop-up will appear called “Create Link”.  Make sure “Custom Link” is selected.
  7. Click on the “Next” button.
  8. Click on the “Actions” tab.
  9. Under “Select Action” drop-down, select “Open a web link.”
  10. Click the “Add” button.
  11. Copy and paste the url into the pop-up window.
  12. Click the “OK” button, then again.
  13. Save your document.

OverDrive News & Training

OverDriveIconBruce Smith at WiLS reported on Monday about some changes that happened to Wisconsin's Digital Library yesterday. First, OverDrive Help has been updated and is very streamlined. Take a couple minutes to check it out. It's very easy to use! Second, you'll  notice that Featured Collections has moved to the left hand column to better highlight these collections. 

For those of you who use Reports in OverDrive's Marketplace, you'll be pleased to know that there is new training available. OverDrive reported yesterday that there are four new training modules that will cover Collection Usage, Website & User Statistics, Purchases & Subscriptions and Exporting Reports. The ones most applicable to most SCLS libraries will be Collection Usage & Website & User Statistics. You can find the training at OverDrive's Learning Center

In last week's Online Update, there is an article about OverDrive Support training. For those of you who are on the front lines in providing OverDrive support to your patrons, I'll be starting a 5 week online course on April 21 (register here). The course, created by WiLS, is designed to help the transition from WiLS providing direct patron support via email to libraries providing that support. The transition will take place on June 2.

First look at Office 365

FirstLookOn March 12, the Technology Committee approved the proposal to replace SCLS' current email service with Microsoft's cloud-based Office 365 for calendaring and email. You can read more about the project in the Office 365 Overview.

There are a couple of opportunities coming up to have a first look at Office 365:

Tips for setting up iPads for public areas

WebJunction: I Fought the iPads (and iWon)Thinking about setting up iPads for use in your library? In the recent WebJunction post, "I fought the iPads (and iWon)," Sally-Adrina Taylor discusses her experiences deploying iPad displays for children at the Rapid City Public Libraries.

I was particularly interested to read her recommendations for stands and cables and her tips for volume settings and apps. Sally-Adrina also includes some links to other resources, like this excellent ALATechSource slideshare presentation about integrating iPads and tablets into library services. There are definitely lots of factors to take into consideration when planning and preparing to provide these devices to the public!

Are you using iPads in your library, and if so, how?  (for staff or patrons? if for patrons --- for adults or children? tethered or loaned out?)
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Thanks to Cheryl Becker for bringing this WebJunction article to my attention!

What are these holes for?

I made an arrow pointing at the holeWhile sitting in our office on a freezing cold day last month a question was asked, “What are these holes for?” The holes in question are at the end of every modern day power plug. The two flat prongs have a little hole at the end. Why? After a little research it turns out those little holes serve several purposes.


Reason #1: When you punch out a hole it saves money on material. This seems reasonable.


Reason #2: When you insert the plug into an outlet, it slides along the contacts which have little bumps that fit into the holes to help secure it into the outlet. I haven’t taken apart any outlets lately so I’m going to take their word for it.


Reason #3: You can put a zip tie or small lock through the holes to prevent someone from plugging it into an outlet. I could see losing my temper if someone pulled that crap on me.


Trust me, you’re a better person now that you know this.

Pin a folder to the taskbar

File0001543882867We all know that you can easily pin a program to the Windows taskbar by simply right-clicking on it and then choosing the "Pin to Taskbar" option.  But for folders, this option is not available.  You can however drag a folder to the taskbar and you will see an option called "Pin to Windows Explorer."  If you do this then you need to right-click on it and then look under the heading "Pinned" to find the folder because there are three sections to this window.  If you left-click on it then you will just open Windows Explorer.  I personally don't like this way as the icon on the task bar gives you no indication of what folder it is.  One good thing is that if you want to pin more than one folder to the taskbar they will all be found under the "Pinned" heading.

I went looking for a different way to pin a folder to the taskbar and I found that there are a few different ways to do it.  My favorite way involves creating a new toolbar.  The steps are as follows:

  1. Right-click on a blank area of your desktop
  2. Choose New and then choose Folder
  3. Give the folder a descriptive name
  4. Put any folders, shortcuts or applications that you want into this folder
  5. Put this folder where you want it to live permanently, because if you ever move it or delete it then you'll break the toolbar you're creating
  6. Right-click on the taskbar found at the bottom of your desktop (where the time & date are)
  7. Choose Toolbars and then choose New toolbar...
  8. In the Explorer window that opens, navigate to where you put the folder
  9. Click on it to highlight it
  10. Click the Select Folder button
  11. You now have a folder pinned to the taskbar
  12. To open it, click on the two greater than symbols to the right of the folder name

Now you have a folder on the taskbar and you can see the name of the folder.  One bad thing is that if you want to pin more than one folder to the taskbar they each take up a section of the taskbar.

Leave me a comment if you do this and let me know how you pin your folders to the taskbar.

Getty Images Now Free to Use

I'm sure you've all heard of Getty Images, right? Until recently, anyone who wanted to use an image from Getty had to pay a licensing fee to remove the watermark before embedding or using the photo. That's all changing. Getty has made the decision to make the majority of their images freely available to users of Twitter, Tumblr, WordPress, and other social media.

That's right, we can now embed Getty Images on our blogs, social media, and websites and Getty Images will add a footer to the picture with a credit and link to the licensing page.

Here's an image of spring that I embedded for you as an example. Very easy! Happy Spring!

Automatically backup photos and videos from your smartphone to the cloud

Xp0ou_sFn7aR-defe77bc4ec24b5cbd764845ee86b1baAlmost everyone who has a smartphone uses it to take photos and video.  As a parent that stuff is priceless to me.  It's so easy to grab my phone and take a pic of the kids being silly in the bathtub.  I also can't resist recording those precious moments when they snuggle up to our dogs (two yellow labs) and then get doggie kisses until they squeal with delight.  I don't know what I would do if I lost all those memories!

Luckily there is an easy and free way to backup your Android or iOS (Apple) pictures and videos to the cloud.  The best free and unlimited option that I've found is to use Google+.  Here is what you need to know: Google Auto Backup.  This page has the options for all supported devices.  If you have and iPhone or iPad you'll need the Google+ app before you do this.  To change the settings of how your cloud backup works go here: Change how and when to backup.

Now you'll never lose those precious memories!