Program Handouts & Information -- Continuing Education -- South Central Library System

Thriving at Work: How Using Your Signature Strengths Will Help You Avoid Burnout and Bring Back Happiness

Originally presented April 17, 2013 with Lysianne Unruh, High Performance Coaching, presenting.

We fall into the burnout trap when we don't do enough of the activities at which we truly excel. Doing what we are good at is where we feel most alive! It is vital for leaders to identify, not only their own strengths, but also the specific strengths of their employees. It is crucial for all members of an organization know where they excel and how they can make a difference. Learn how to recognize signature strengths; to bring out the best in yourself and your employees; and dramatically increase well-being and vitality in your organization.

Slides

DPI Continuing Education Activity Report

Recording

Writing for the Web: Trying to Make People Give a Da*n

Originally presented February 7 at 1 p.m. with Laura Solomon presenting.

Ever get the feeling that nobody is reading your library’s website? Trust your gut on this one; unfortunately, this is the case for much of the content posted on library sites. You may also be asking:
Why is my content failing? How can I attract attention without resorting to irritating writing conventions? Learn how to make your content not only attractive, but also palatable to today’s online reader. Some simple guidelines will make all the difference.

Slides

CE Activity Report

Recording

Tweaking Twitter

Originally presented Thursday, February 7, 2013 at 10 a.m. with Laura Solomon presenting.

Are you getting the most out of Twitter? While Twitter is easy to use, it's significantly more difficult to use it well. Chances are, your library is one of the many that makes common mistakes that can actually harm its efforts, more than help. Discover how to use Twitter so that your time investment pays off. See real-world examples, both good and bad, of library tweets that you can learn from. Get ready to improve your library's tweets, from the ground up! Co-sponsored with Nicolet Federated Library System

Slides

CE Activity Report

Recording

 

Wild Wisconsin Winter Web Conference Roundup

The first ever Wild Wisconsin Winter Web Conference was a huge success. Thanks to all who participated.

In case you missed any of the programs or want to watch one again, here are the links to the programs:

The Great Library Swindle: Your Rights are at Risk presented by Carson Block, Fort Collins Colorado.

• Recording
• Slides
• CE Activity Report

Dealing with Difficult Situations presented by Sonja Plummer-Morgan, Presque Isle, Maine

• Recording
• Slides
• CE Activity Report

Marketing on the Edge presented by Ben Bizzle, Jonesboro, Arkansas

• Recording
• Slides
• CE Activity Report

Library Self vs. Library Action presented by Jenica P. Rogers,  Potsdam, New York

• Recording
• Slides
• CE Activity Report

Are We Hypocrites? Library Ethics and Digital Content presented by Sarah Houghton, San Rafael, California

• Recording
• Slides
• CE Activity Report

Scale Up: 10 Ways to Increase Your Impact Without Increasing Your Workload presented by Joan Frye-Williams

• Recording
• Slides
• CE Activity Report

Merchandising Made Easy

Originally presented on October 16, 2012 with Kathy Dempsey presenting.

What is "merchandising" and why should you know about it? Should libraries be set up like retail stores? This webinar will give you the truth about merchandising your collection: It's more than making cute displays, yet it's not difficult. It does require a little staff time, but it's fun—and it does increase circulation. Join us for this webinar with marketing maven Kathy Dempsey, who will discuss tactics, share success stories, and show lots of photos so you can see how to do it well.

Handout

CE Activity Report

Recording

Futureproofing Your Library, September 14, 2012

George Needham, Library Strategist & Consultant, presented Futureproofing Your Libary for SCLS on Friday, September 14, 2012.

“Futureproofing” is an approach to library work that allows you to preserve and express traditional library principles using modern tools and techniques. The goal is to streamline operations without abandoning library values or library users, creating a work environment that honors the achievements of the past while building capacity for the future. Done well, futureproofing enables you to reconnect with your own sense of excitement, energy, and most important, optimism. This lively, interactive session will provide tools for futureproofing your library, leavened with humor and inspiration for this "work worth doing."

Slides (pdf format)

Appreciative Inquiry

Suggested Reading List

Library Value Calculator

ALA Recap with Jon Mark, Shawn, and Amanda

Originally presented on Friday, July 13, 2012 at 10 a.m.

Jon Mark Bolthouse, Shawn Brommer, and Amanda Struckmeyer will discuss their favorite sessions from this year's ALA Conference in Anaheim. They'll cover Disney customer service, libraries being community leaders, Tweens, Teens & Technology and much more! See what librarians around the nation are talking about this year.

Amanda's Links

• I WANT A TRUCK BOOK! Reorganizing Your Picture Book Collection to Meet the Needs of Young Patrons and Their Caregivers
• Teens, 'Tweens and Technology

Jon Mark's Links

• Disney's Approach to Quality Service

Shawn's Links

• Guts and Glory: The Truth on What It Takes to Lead

DPI CE Activity Report

Recording

 

Perfecting Your Presentations

Originally presented Thursday, January 26 at 1 p.m. with Jamie Matczak presenting.

 We are all called on to “present” at some point in our jobs. Whether you are communicating information in front of your library board or training a group of patrons, solid presentation skills can make or break you. Are you unsure how to organize what you want to say? Are you debating what information should be included? What about hand outs?

This webinar will cover:

- 8 Steps to a Powerful Oral Presentation
- 9 Techniques for Maintaining Audience Attention
- 10 Ways to Organize Presentations
- Building Audience Rapport
- Polishing your Delivery
- Planning Visual Aids and hand outs

Join us for this fun webinar where you will walk away with tips and tricks to present like a pro!

Jamie's Slides

Tips to Help with Stage Fright (Your Comments) Word doc.

Recording

Excelling @ Email

Originally presented Wednesday, January 11, 2012 with Jean Anderson, SCLS presenting.

Did you know that roughly 150 billion emails are sent on a daily basis? How many of these emails are in your in-box? Do you find yourself checking email often throughout the day? Is your workday governed by what’s comes in your email?

This webinar will help you excel at email by covering:

* Using filters, tags, labels, and other tools in your email program
* Five steps to process your email
* Tips to organize the email you save or archive

Join us for this fun webinar where you will learn how to conquer your email inbox!

Recording

Slides (pdf format)

Resource List

• Email Statistics
• Search and Email Report from Pew Internet & American Life Project
• Radicati Group press release about Email Statistics
• Four Hour Work Week blog post "How to Check E-mail Twice a Day... or Once Every 10 days"
• An Empty In-Box, or With Just  a Few E-Mail messages? Read On by Farhad Manjoo, New York Times, March 4, 2009.
• Inbox Zero: Action-based email, the Original 43 Folders Series by Merlin Mann
• Getting Things Done: the Art of Stress-Free Productivity by David Allen. Penguin Group, New York, 2001
• Never Check E-Mail in the Morning: and Other Unexpected Strategies for Making Your Work Life Work by Julie Morgenstern. Fireside, New York, 2004
• Upgrade Your Life: the Lifehacker Guide to Working Smarter, Faster, Better, 2nd ed. by Gina Trapani. Wiley, Indianapolis, 2008. Chapter one deals specifically with controlling your email and there's a companion website: http://lifehackerbook.com/ch1/
• Lifehacker has many articles about dealing with email including this one: Top 10 Tricks for Dealing with Email Overload from October 15, 2011.
• Brain Snack: Email Tips & Tricks, webinar presented March 20, 2009.
• What Should I Say, webinar presented November 9, 2011
• Thunderbird Signatures, Filters, Tags, keyboard shortcuts, clippings (for canned responses)
• Outlook Signatures, Rules, Folders, keyboard shortcuts, canned responses
• Gmail Signatures, Filters, Labels, keyboard shortcuts, canned responses, Priority Inbox
• Create a Mail Rule or Filter to Track Sent Messages You Want to Follow Up On, Lifehacker, January 11, 2012

 

Learning Day: Don't Eat the Menu

SCLS Learning Day 2011 featured a presentation by Patricia Clason, Center for Creative Learning. Patricia gave us permission to record that program. The DVD is now available for SCLS member libraries to request.

Don't Eat the Menu: A New Perspective on Communication with Patricia Clason.

"To think that communication is words is like going into a restaurant and eating the menu." - John Grinder, founder NeuroLinguistic Programming

Communication is so much more than the words which we often take at their face value and our personal definition and history. We don't really listen beyond the words to the meaning and intent of the communication. Most business problems are related to poor communication and lack of understanding of communication styles. People think because we're talking English, we speak the same language - and that's just not how it is!

From this workshop you will gain clarity on your communication style, understanding of others' styles, skills for communicating in others’ styles and getting the results that you want.