- Meet the SCLS Consultant Team: Rose Ziech
- Webinars available for ‘Trustee Training Week’ Aug. 18-21
- Portage County Public Library goes live on LINKcat
- Streaming videos added to Wisconsin’s Digital Library
- MPL announced Yahara Music Library
- Rock Springs Public Library seeks new director
- Reporting reference transactions on annual report will change for 2014
- Serving the legal information needs of the public
- 2015 LSTA grant training session webinars
- Continuing Education Calendar
Meet the SCLS Consultant Team: Rose Ziech
Editor’s Note: This is the third article re-introducing the SCLS Consultant Staff. This article features Rose Ziech, the Web Services Consultant at SCLS.
Rose Ziech joined the South Central Library System staff in March 2008 as the Web Services Consultant. Rose's core areas of expertise are library website design and development, the Drupal content management system, support for databases and electronic resources, and digital content. She also coordinates the Library Innovation Subcommittee and serves on the PAC Subcommittee.
Rose's professional life has grown out of her commitment to the values of librarianship -- access to information and culture for all -- and a strong interest in library technology. She completed her MA in 2005 at the UW-Madison School of Library and Information Studies, and, as a graduate project assistant at College Library, maintained website resources and provided late-night reference and information service. Her favorite part was helping students discover their interest in a topic or discipline through their research.
Rose originally learned computer programming and web design to enable her library career, but found the web/tech side of librarianship to be a vocation of its own. After graduation, she worked as an Information Architect for the UW Law School, which included redesigning the Law School's website, implementing a content management system, and providing website training and support for faculty, staff, and student organizations. She loved the technical challenges, but missed contributing to the work of libraries and having librarians as day-to-day colleagues.
At SCLS, Rose now helps libraries serve patrons online. She loves redesigning library websites, working with Drupal, and training and supporting library staff to maintain their websites. She looks forward to her next whopper of a project -- redesigning the SCLS website and migrating it to Drupal -- and the exciting possibilities for the future of libraries and digital access to information.
Trustees fill many vital roles for public libraries, and a series of webinars during the week of Aug. 18-21 are designed to give trustees tools that will make their jobs easier.
Sponsored by the Nicolet Federated Library System, the event is called “Wisconsin Trustee Training Week” and will feature four webinars (at noon Monday through Thursday) with different topics and speakers.
Below is a brief description of each webinar:
- Assessing Library Facility Needs in the 21st Century (Aug. 18), with presenter Sarah Houghton, director of the San Rafael Public Library in San Rafael, CA—How do you plan for a new 21st Century library facility? How do you reconfigure an existing facility to meet 21st Century needs? What kinds of spaces do we need to plan for our communities, and what kinds of priorities do we set to maintain and improve our spaces? This session will provide an overview of the issues facing old and new libraries and techniques and tools for tackling both.
- The Role of Social Media in Library Advocacy (Aug. 19), with presenter Andy Woodworth, a supervising librarian at the Burlington County Library System in West Hampton, NJ—Facebook, Twitter, and other social media have given people the power to engage their communities like never before. Join librarian Andy Woodworth as he shows how trustees, boards, and friends groups can use these websites to create change. He will provide examples of library advocacy in social media as well as provide a basic primer for those who want to utilize these services.
- The Biggest, Baddest Issues Facing Public Libraries (Aug. 20) with presenter Carolyn Brewer, an academic advisor for Tarrant County College—Libraries are dealing with a lot. Budget cuts, misperceptions, circulation decreasing, staff burn out, keeping staff well trained, advocacy, you name it. Services are increasing and funding is decreasing. Carolyn will discuss the Top 10 issues facing public libraries and how trustees can help keep libraries vibrant and relevant in the 21st Century.
- Building the Future By Building Your Staff (Aug. 21), with presenter Andromedia Yelton, a self-employed librarian and software developer—Librarians who can write code are doing great things for their libraries: increasing efficiency, improving service, offering innovative programming. However, libraries don't always support their staff in learning these skills. In this presentation, you'll hear concrete examples of how librarians are using their software skills to build better futures, and what libraries can do to help.
To register for any or all of these webinars, please visit http://nicbits.blogspot.com/p/wisconsin-trustee-training-week.html. All sessions will be recorded.
On May 27 the four branches of the Portage County Public Library went live on the South Central Library System LINKcat shared ILS. This was the culmination of months of work involving SCLS ILS and Technology staff, Portage County staff, LibLime staff, and UW-Stevens Point staff.
SCLS ILS staff were on site during the day on May 27 assisting with the Go Live. SCLS Technology staff prepared PCs to work with Koha both before the Go Live and on the day of the Go Live, making the transition from their Voyager system to Koha a smooth one.
The Portage County system brings over 200,000 items to the shared ILS, and on Go Live day Stevens Point had over 1,000 holds on its Pick List! On their first two days using LINKcat, the four branches did just under 1,200 combined circulations each day.
As a result of this migration to LINKcat, library staff will, as usual, use the three-character Delivery code (STP) when filling out the Post-it note delivery label (or ALM for Almond Branch, PLO for Plover Branch or ROS for Rosholt Branch). Until library (and Delivery) staff get used to using the new codes we may see an increase in items destined for a patron at one of the Portage County Public Libraries being sent to POR, or Portage Public Library. Please remind your staff to use the Delivery Codes when sending an item in transit to fill a hold.
The collection of eBooks and audio books available through Wisconsin’s Digital Library is expanding significantly, as is use by library patrons across Wisconsin. Last week 220 streaming videos were added to the collection, and more will be purchased each month.
Streaming video works on mobile devices and computers as long as the individual is using a browser with HTML5 support (such as Chrome, Firefox, Safari, or Internet Explorer). More information about downloading and viewing videos is available from OverDrive.
The Wisconsin Public Library Consortium (WPLC) Selection Committee will begin placing orders for videos in June and has allocated $3,000 per month for the remainder of 2014. To find the streaming videos, visit Wisconsin’s Digital Library and in the upper left-hand corner of the page look for “New Streaming Video” under “Featured Collections.”
To help libraries promote this new resource, outreach materials are available on the SCLS website.
Created by Madison Public Library and Murfie, Inc., the Yahara Music Library offers a diverse collection of music that includes established musicians and up and coming artists who play everything from rock, hip hop, classical, and more. The Madison-based Murfie corporation is a modern take on the neighborhood record store. Murfie digitizes the CD collections of its customers and make those collections available for streaming, downloading, and selling in its online marketplace.
All South Central Library System library patrons can stream music from the Yahara Music Library using any web browser or download albums in multiple formats to a variety of devices. Patrons will need to enter their library card number to stream or download any of the music.
Patrons can discover Yahara content either in LINKcat or in the Yahara platform located at yaharamusic.org. An app for Android and Apple devices will be available in the future, but for now the website scales well for mobile devices. LINKcat provides a link that takes patrons directly to the item in the Yahara platform.
Digital formats available for download include:
MPL pays musicians a fee to license an album for 5 years, with the option to renew the license. Musicians can also sign a perpetual license with MPL, though most are not choosing to do so at this point.
This is an opportunity to serve as Library Director for the Rock Springs Public Library, a member of the South Central Library System in Wisconsin. This is a part time position in a small community. Duties include administering, conducting and planning library services and programs, developing library policies and advising the governing board. Knowledge and use of computers and software is important.
Applicants must possess a minimum of 54 semester hours at an approved college or university to be eligible for a temporary public library certificate or be eligible to maintain a continuing Wisconsin regular public library certification. Hours are approximately 20 per week including every other Saturday.
The application deadline is Sunday, June 15, 2014. Please send resume to P.O. Box 246, Rock Springs, WI 53961, or email your resume to email@example.com.
Wisconsin participates in the Public Libraries Survey (PLS) by compiling and submitting annual report data to the Institute of Museums and Library Services (IMLS). Every year the State Librarians vote whether to adopt proposed changes that add, revise, or remove data elements. For the 2014 annual report that libraries will be preparing in early 2015, the definition of reference transactions has been updated so that it includes the types of questions that librarians answer about computers, the Internet, and related technology. The complete definition is now
Reference Transactions are information consultations in which library staff recommend, interpret, evaluate, and/or use information resources to help others to meet particular information needs.
A reference transaction includes information and referral service as well as unscheduled individual instruction and assistance in using information sources (including web sites and computer-assisted instruction). Count Readers Advisory questions as reference transactions.
Information sources include (a) printed and non-printed material; (b) machine-readable databases (including computer-assisted instruction); (c) the library's own catalogs and other holdings records; (d) other libraries and institutions through communication or referral; and (e) persons both inside and outside the library.
When a staff member uses information gained from previous use of information sources to answer a question, the transaction is reported as a reference transaction even if the source is not consulted again.
If a contact includes both reference and directional services, it should be reported as one reference transaction. Duration should not be an element in determining whether a transaction is a reference transaction.
It is essential that libraries do not include directional transactions in the report of reference transactions. Directional transactions include giving instruction for locating staff, library users, or physical features within the library. Examples of directional transactions include, “Where is the reference librarian? Where is Susan Smith? Where is the rest room? Where are the 600s? Can you help me make a photocopy?”
If an annual count of reference transactions is unavailable, count reference transactions during a typical week or weeks, and multiply the count to represent an annual estimate. If the sample is done four times a year, multiply totals by 13, if done twice a year multiply by 26, if done only once, multiply by 52. A "typical week" is a time that is neither unusually busy nor unusually slow. Avoid holiday times, vacation periods for key staff, or days when unusual events are taking place in the community or in the library. Choose a week in which the library is open its regular hours.
Questions about the revised definition or the public library annual report can be sent to LibraryReport@dpi.wi.gov.
--from Channel Weekly (Vol. 16, No. 32 – May 22, 2014)
In recent years, the number of people representing themselves in court has increased dramatically especially in family law, foreclosures, landlord/tenant issues and other small claims cases. A special June 10 workshop is aimed at helping public librarians better understand the court system in order to better help their library users.
Scheduled from 9 a.m. until noon at Fitchburg Public Library, "Serving the Legal Information Needs of the Public" will be a valuable opportunity for public librarians to hear directly from local judges, court commissioners, clerks of court, legal assistance clinic staff and law librarians about how the courts work and how to best serve the needs of the public in legal matters.
Over the years, the Wisconsin Supreme Court, its staff, and court officials at the local level have worked closely with the State Law Library and others to develop websites with legal resources, guides and court forms to enhance services to the public.
The program will feature:
- Welcome and Overview of Assistance to Self-Represented Litigants in Wisconsin, both statewide and in Dane, Rock, Green and LaFayette Counties
- Introduction to the Offices and Services of the Clerk of Circuit Court and Register in Probate, including Consolidated Court Automated Programs (CCAP) Court Forms and Resources on the Internet
- State Law Library's Legal Topics -- A Librarian's Best Friend
- Using the Internet to Help the Public with Legal Questions
To register for this program, visit the SCLS Continuing Education Calendar.
The 2015 LSTA grant training sessions will be held from 11:30 a.m. to 12:30 p.m. on June 18, 2014, for public library system staff writing noncompetitive and competitive grant categories. On June 19, 2014, the grant training session will be held from 11:30 a.m. to 12:30 p.m. and will include the competitive grant categories and general information only for public libraries. It is not necessary to attend the webinar on both days. The sessions will be hosted by the following staff from the Department of Public Instruction: Terrie Howe, LSTA Program Coordinator; Tessa Michaelson Schmidt, Youth and Special Services Consultant; Ryan Claringbole, Technology Consultant, and John DeBacher, Director of Public Library Development. The sessions will be archived following the webinars.
Grant category descriptions will be posted by June 5, 2014. Noncompetitive grant categories are: Delivery Systems, Merging Public Library Systems, and Public Library System Technology.
Competitive grant categories include: Technology: Digital Creation Technology, Digitization of Library Historical Material, Merging Integrated Library Systems (ILS); Serving Special Populations: Accessibility-Planning, Accessibility-Projects, Literacy-Planning, Literacy-Projects, Early Literacy.
There is no need to register -- just click the following link, http://tinyurl.com/pdcputm, on the scheduled meeting date and time. The recorded information session will be posted on the LSTA webpage. http://pld.dpi.wi.gov/pld_lsta.
Participants may use headphones and microphone (or a headset) to participate; or
- Attendees who need telephone audio (versus VoIP) should use the conference number: (877) 820-7831 enter Participant Passcode: 524620 (mute your phone with #6)
- Test your system beforehand
- Blackboard Collaborate overview video
- Blackboard Collaborate support
--from Channel Weekly (Vol. 16, No. 32 – May 22, 2014)