Patrons with more than 75 holds: If a patron has not yet reached the max. hold limit of 75 holds, they will be able to place more than 75 holds using the Lists feature in the PAC. The Lists function doesn't have the ability to enforce the hold limit mid-list. For example, if a patron already has 70 holds and creates a list of 10 more titles and selects them as a list, the system allows all 10 holds to be placed. If the patron has 75 holds and attempts to place one hold or 10 holds, they will be blocked.
We can't prevent this from happening without turning off the very popular List feature. There have been only three reports of this problem occurring (so far). We can now run a report to keep an eye on those patrons that happen to go over 75 holds and then let each library know who they are so they can deal with this on a case by case basis. Patrons may not realize that they are doing this. If you point out to the patron that they have gone over the limit and they continue to choose to do so, you may have to suspend their record until you can get them to agree to the limit voluntarily. (10/11/2011) (SCLS Support ticket #41121) (Not on Koha Problems and Fixes spreadsheet)
