The Dynix server 'died' on Sept. 5, 2014 so we are no longer able to access old, archived patron and item information from that server, including the Owning library information for items with a Lost Status set before 1/1/2010.
Since we no longer have access to that archive, the CSC proposed the following to the ILS Committee: "can payments for all charges older than 01/01/2010 be retained by the library that accepts the payment?" The ILS Committee had no objections to this proposal.
If a patron wants to pay for old charges , check the date of the transaction.
- If the date is older than 01/01/2010, keep the money at your library.
- If the date is younger than 01/01/2010 but older than 04/15/2011, there is a report of all items in Dynix that had a Claims Returned or Lost status as of the day we migrated to Koha. Submit a request on the Koha Support form and ILS staff will send you a copy of the report. Because it contains patron information we will not post it on our Reports page.
- If the transaction is younger than 4/15/2011, follow the instructions for accepting Payment and filling out the Lost & Paid form located in Section VII of the Circulation Manual Fines and Financial transactions.