I can't believe I'm saying this, but now that September is a little more than half done it's a good time to turn our attention to some Annual Report issues.
It’s time to collect certain statistics for your annual report. If you wait until January, and haven't collected these, you are out of luck, so remember to collect them sometime between now and the end of 2018.
- Users of public Internet computers -- For those of you who use MyPC/Library Online (or some other computer management software), you can collect much of this statistic from reports. However, remember that you need to count usage on any non-LINKcat Internet workstations as well. You also need to count usage on any LINKcat terminal from which you can also access the Internet (even if you can only access certain sites). If you do not have software that counts the usage for you, you must do a survey week (some libraries do two or more survey weeks during different parts of the year and average them) and then multiply by 52 weeks. Information about collecting this information is available at www.scls.info/management/annual/elecres.html.
- Reference Questions -- If an annual count of reference transactions is unavailable, a typical week sample survey (the annual report instructions recommend you select a week in October) or other reliable estimate may be used to determine the actual number. The annual report software gives you three options for "How collected" in a drop-down menu: Actual Count, Survey Week, or Rough Estimate. However, if a library reports a rough estimate, it will not be counted toward the state totals. See www.scls.info/reference/refques.html for more information about reference questions.
- Library Visits -- Just as with reference questions, if you do not have a "people counter," you may use a survey week (or weeks) to determine the number.
Remember, everyone's data is better if all libraries report all questions.
If you have any questions, please let me know.